TERMS AND CONDITIONS
1. In using this website (camperconnect.com) you are deemed to have read and agreed to the following terms and conditions:
1.1. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company, Camper Connect (Company Number 8718822). “Party”, “Parties”, or “Us”, refers to both You and ourselves, or either you or ourselves.
“Providers” refer to the relevant campsite, accommodation, facility or any other related service.
Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
1.2. We may vary these terms and conditions at any time and such modifications will become effective immediately upon posting of the modified terms on the Website. By continuing to use the Website following any such variation, you will be deemed to have accepted such variation.
2. Our services
2.1. We are a booking engine and intermediary for Providers and act as agent only in respect of all bookings made through the Website. All information on the Website relating to a Providerincluding, without limitation, prices, availability, location, facilities or accreditations/ratings (other than customer reviews or ratings) has been submitted by the Provider. Such Providers are independent businesses and are not employees or agents of Camper Connect. Inclusion of a Provider on the Website does not constitute a recommendation of it by Camper Connect. You accept that we have not undertaken any quality or other checks of the Providers included on the Website.
2.2. We ask Providers to submit accurate information to the Website however we do not warrant that the information is accurate and/or error free. When you use the Website you acknowledge that the information may be inaccurate.
2.3. We will not be liable for any loss or damage incurred as a result of your access to/use of information provided by third parties, including without limitation Providers. You are solely responsible for evaluating the accuracy or completeness of any information accessed via the Website.
2.4. When you make a booking, your contract for the pitch or other facilities/services will be with the relevant Provider. We are not a party to that contract and have no liability whatsoever to you in respect of it, including if the facilities provided do not meet your needs or for the acts or omissions of any Provider, other service provider and/or third party.
2.5. The Provider’s terms and conditions will apply to your booking – these may exclude or limit the Provider provider’s liability to you so it is important that you read them carefully.
3. Privacy Statement
3.1. We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
4.1. All the provisions of the Data Protection Act 1998 apply and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, hand-outs or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
5.1. Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
5.2. Limitation of Liability
In the event that Camper Connect has any liability to you in contract, tort (including negligence) or otherwise in relation to your use of the Website or otherwise, it is limited to the amount of the deposit paid to us only.
6. Force Majeure
6.1. We exclude all liability of any kind in respect of any failure to do what we have promised because of something beyond our reasonable control such as technical failure, lightning, flood, exceptionally severe weather, fire or explosion, civil disorder, war, military operations, industrial disputes of any kind (including those involving our employees), natural or local emergency, anything done by government or other competent authority.
6.2. We do not accept liability either in contract, tort (including negligence) or otherwise, for direct or indirect loss of profits, income, and business or anticipated savings, nor for any indirect, incidental or consequential damages, including, without limitation, loss or destruction of data, or other information.
6.3. Nothing in these terms and conditions shall operate to exclude or limit the liability of Camper Connect for death or personal injury caused by our negligence, for fraudulent misrepresentation or for any other liability which cannot legally be excluded or limited.
Each provision of these terms and conditions excluding or limiting liability operates separately. If any part is held by a court to be unreasonable or inapplicable, the other parts shall continue to apply.
8.1. When you make a booking through the Website you agree to pay a deposit to us. Save as expressly stated in these terms and conditions, this deposit is non-refundable and non-transferable. The balance of the cost of any facilities/services together with any applicable taxes will be payable direct to the Provider upon request or at the time of your stay.
9. Making and changing a booking
9.1. Where the Provider’s Information is showing availability and you make a booking and pay a deposit, we will send you a confirmation email setting out the details of your booking. If you do not receive a confirmation email within 24 hours of paying the deposit, please contact us.
9.2. If the Provider subsequently informs Camper Connect that there has been an error and, in fact, the relevant accommodation, facility or service is not availability, Camper Connect will contact you and refund the deposit paid.
9.3. After the deposit has been paid, the Provider’s cancellation policy will apply. Please remember that the deposit paid to us is non-refundable and non-transferable save as stated above or as we may determine from time to time in our sole discretion.
10. Cancellation Policy
If you are requested to pay or have paid your balance direct to the relevant accommodation, facility or service provider, cancellation can only be entertained with the relevant provider.
If you are requested to pay or have paid your balance direct to Camper Connect, you should contact Camper Connect. Camper Connect will then contact the relevant Provider on your behalf and you will be refunded in accordance with the Provider’s own Cancellation Policy.
You are strongly advised to read the policies and terms and conditions of the relevant Provider before making any booking.
11. Your Obligations
11.1. Passports/visas – you are responsible for ensuring you hold all appropriate passports and visas. We recommend that you check the latest advice on your destination country on the British Foreign and Commonwealth Office website before you travel (www.fco.gov.uk/en/travel-and-living-abroad/travel-advice-by-country)
11.2. Insurance and health – we recommend that you have appropriate and adequate travel insurance and health documentation in place at the time of booking and take the necessary documentation with you.
11.3. Special requests – please notify the Provider direct of any special requirements. We cannot guarantee that such requests can be met and have no liability to you in respect of them.
11.4. Appropriate behaviour – you are solely responsible for any loss or damage caused by you or a member of your party. In the event that a Provider or other supplier brings any claim against us or otherwise seeks to recover any loss or damage resulting from your actions from us, you will be responsible for meeting such claims.
11.5. If you or any member(s) of your party are in breach of any of these terms and conditions, infringe the rights of any third parties or contravene any applicable law or regulation we reserve the right to cancel your booking without refund or compensation. We shall not be liable for any loss, damage or expense resulting from your incorrect, incomplete or missing documentation or not compliance with official requirements.
12. Your use of the Website
12.1. We may suspend or restrict access to the whole or any part of the Website for operational reasons at any time.
12.2. We reserve the right to monitor your use of the Website in order to maintain the Website and to protect the rights of content owners and other users of the Website
12.3. You must not use the Website or any information contained on it:
- for unlawful or fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
- to send, receive, upload, download, use or reuse any material that is illegal, offensive, abusive, malicious, threatening, racist, indecent, defamatory, derogatory, obscene, menacing, or otherwise objectionable;
- to harass, stalk, inconvenience, cause annoyance or needless anxiety to any person, impersonate any other person or act in a way which may reasonably be objectionable or is otherwise injurious to third parties;
- in any way that breaches copyright, trademark, confidence, privacy or infringes the intellectual property rights of Camping Ninja or others;
- other than for your own private and personal use and not for any commercial purposes or to send commercial advertising or promotional material;
- in any way that causes, or is likely to cause, the Website or access to the Website to be interrupted, damaged or impaired in any way; and/or
- in any way that impacts other users' use and enjoyment of the Website or services made available through it.
13. Reviews, photos and other interactive areas
13.1. By submitting content to the Website by email, postings on the Website or other means, you grant Camper Connect and its affiliates a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to:
(a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform any submissions throughout the world in any media;
(b) use the name that you submit in connection with any submissions. Camper Connect does not edit or control user messages posted to or distributed on this site, including through chat rooms, bulletin boards or other communication forums, and will not be in any way responsible or liable for such messages.
13.2. By using any interactive area of the site, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the site any of the following:
(a) any false, unlawful, misleading, libelous, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, privacy-invading, abusive, inflammatory, fraudulent or otherwise unlawful or objectionable content;
(b) private information of any third party;
(c) content which may expose Camper Connect or its affiliates or users to any harm or liability of any type.
13.3. Camper Connect takes no responsibility and assumes no liability for any content posted, stored or uploaded by you or by any third party, or for any loss or damage thereto, nor is Camper Connect liable for any mistakes, defamation, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Camper Connect reserves to right to remove any content in our absolute discretion in the event we believe a breach of these Terms has occurred.
14. Copyright Notice
14.1. Intellectual property rights in all services, content, software and documentation supplied by us remain our property or that of our licensors and we expressly reserve all rights not expressly granted by us.
14.2. The word or mark "Camper Connect" however represented, including stylised representations, all associated logos and symbols, and combinations of any of the foregoing with another word or mark, are our trademarks. You shall not make any use of the trademarks except as permitted by these terms and conditions.
15.1 If we delay in acting upon a breach of these terms and conditions by you, that delay will not be regarded as a waiver of the breach. If we do waive a breach of these terms and conditions by you, that waiver is limited to the particular breach.
16.1 If any provision of these terms and conditions is found to be illegal or unenforceable the remainder of these terms and conditions will not be affected and the provision in question will be deemed modified to the extent necessary to make it enforceable.
17. Governing Law
17.1. The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of